Questionnaire & Contract

  • This portrait agreement ensures that you know up front what to expect - so it is important that you fill in your details and read it thoroughly.
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  • In this agreement: you/yours, means you, the client, as named above and your successors in title and assigns. The child(ren) means all children included in the photography session and his/her/their successors in title and assigns.

    I/me/my/our/we means Alexandra Castle trading as Jumping Jigsaws and my students, contractors, agents, licensees, successors in title, assigns and any person authorised by me.

    Photographs means all photographs taken by me during any Session, whether at this location or any other location or site and include all negatives, digital format and backup copies of the Photographs of the child and/or you. It also includes, without limitation, any modification of any nature to the Photographs.

    Session means the photography session during which I take Photographs of the parties listed above.

    Session Fee means the fee set out in the Price List provided to you.

    The session

    We agree to take Photographs during the Session and you agree to pay the Session Fee to us.

    You agree to release and discharge me and forever hold me harmless (and agree to indemnify me and keep me indemnifed) in respect of any and all loss arising as a result of any and all causes of action, claims, demands, actions, suits or proceedings of any nature, whether caused by, arising from or incidental to my negligence, excepting wilful negligence, or otherwise, which you, the child, or another party may now have or at any time after the date of this agreement may have with respect to or in any way connected with you and/or the child attending and participating in the Session.

    You confirm that you are the legal guardian/parent of the child and you are authorised to sign this agreement on behalf of the child.

    You acknowledge that the child, at all times during any Session, will be under your constant supervision and that you are responsible for the child at all times.

    The photographs

    You acknowledge that the copyright to the Photographs belongs to me absolutely. Upon purchase of digital images, clients are granted a license to use, copy and distribute the image for personal use only. This means you are free to print the image, make backup copies and send the files to your family, but not use the image for any commercial purpose. This license applies only to digital images and does not extend to any printed products I may supply.

    The session Fee

    This fee covers the photographer’s time, talent, post production, and ensures you have an online gallery from which to view your Photographs. It also secures your Session date. The Session fee is non refundable.

    refund Policy

    Due to the digital nature of our products, all sales are final. If you find that our products have faults, please contact us within 7 days from receipt of purchase and we will replace any faulty products deemed to be the fault of Jumping Jigsaws.


    If you or your child are unwell please contact us as soon as possible. We understand that children can become sick, so we are happy to reschedule, however please be aware that we can be booked months in advance. Likewise if we are unwell, or if the weather is not suitable for the shoot, we will contact you on the day of the Session to reschedule a suitable day.

    After the session

    Within 14 days of your Session, we will contact you with details of a private online gallery or make an appointment for you to view the Photographs. You must place your order within 7 days of the appointment or publishing of the online gallery. You can order your selected Photographs by email. Payment of your print and product order is due in full when you place the order. All products will be ready for you approximately 4 to 6 weeks after payment is received. Ordered images are archived for one year while unordered images may be purged twelve weeks after your session.

    Due to the nature of custom photography, all sales are final. We do, of course, guarantee that the portraits you receive meet the highest standards in every respect and want you to be more than pleased with your heirloom images.

    model Release

    I agree that Alexandra Castle trading as Jumping Jigsaws (“Jumping Jigsaws”) has the unrestricted right and permission to copyright in all photographs taken.

    I grant Jumping Jigsaws, and its agents and assigns, the permission to use the photographs for the purpose of display, portfolio, advertising, website or any publication or article in promotion of its studio or name.

    I release Jumping Jigsaws, and its agents and assigns, from all claims and liability relating to the use of the photographs.